Medical Records Specialist I

Location: Wenatchee, WA
Facility: Wenatchee Valley Hospital
Schedule: Full Time
Shift: Day Shift

Job Description

Position Summary:

  • Receives, sorts, and processes requests for release of medical information to patients, non-Clinic providers, insurance third party requests, Attending Physician’s Statements, Life Insurance exams and other persons or entities requesting record copies.


  • Required:
    • Previous office experience.
    • 10-key and typing skills helpful.
    • Ability to read, write and communicate effectively using the English language
    • Must relate effectively with co-workers, physicians, staff, patients and the general public and function as part of a team. (Comply with Teamwork Performance Standards.)
    • Must be able to work amidst on-going distractions.
    • Must be able to communicate in writing.
    • Must be able to organize (i.e., filing systems and clerical processes).
    • Must exhibit a pleasant phone manner.
    • Must be able to reason and think logically to solve problems.
    • Must be able to use judgment and make decisions.
    • Must pay attention to detail to assure accuracy and completeness of work.
    • Must be able to maintain strict confidentiality of all patient information. (Adhere to WVC Confidentiality Standard.)
    • Must be able to function in a fast-paced environment with deadlines.
    • Must be able to respond calmly in emergency situations.
    • Must be able to deal effectively with public in confrontational situations.
    • Working knowledge of the Uniform Health Care Information Act desirable to start/required after 6 months.
  • Desired:
    • High School diploma/GED with some college.
    • Medical office experience.
    • Working knowledge of the Soundex Filing System.
    • Working knowledge of clinic’s computer systems.
Additional Information

About Confluence Health: Confluence Health was formed in 2013 as an affiliation between the Wenatchee Valley Medical Center and Central Washington Hospital to create an integrated, rural healthcare delivery system with 2 hospitals, multi-specialty care in 30+ service lines and primary care in ten communities across North Central Washington state. Over 225 physicians and 100 advanced practice clinicians serve an area of approximately 12,000 square miles and cover nearly every corner of this region through specialty outreach. Our Mission: We are dedicated to improving our patients' health by providing safe, high-quality care in a compassionate and cost effective manner. Our Setting and Lifestyle: We are located in the heart of Washington State and just 2.5 hours east of Seattle. Our region offers a diversity of recreational opportunities in breathtaking landscapes, from alpine country to the high desert, orchards to vineyards, cross country skiing to fly fishing and everything in between. Cycling, mountain biking, rafting, hiking; it is all right here. The region also offers a family friendly environment with good schools and opportunities for the entire family to be involved in culture and arts.