Staff Schedule Coordinator

Location: Wenatchee, WA
Facility: Central Washington Hospital
Schedule: Full Time
Shift: Day Shift
Hours: 0430-1500

Job Description

Position Summary:

  • The staffing clerk is responsible for organizing and directing available staff to meet unit staffing needs. This is an ongoing process subject to rapid change. This position must be able to function in a close collaborative, professional working relationship with charge nurses, Directors, Clinical Managers, Transfer Center personnel and House Supervisors. Strong problem solving skills and the ability to work independently are required. The staffing clerk must be able to communicate well with staff to build trust and credibility.
Essential Functions:
  • Essential Functions:
    • Demonstrate Central Washington Hospital’s Standards of Behavior in all aspects of job performance.
      • Address patients, visitors, families, and co-workers in a pleasant and respectful manner: display courtesy at all times.
      • Respond quickly and appropriately to inquiries and requests.
      • Assist co-workers without being asked.
      • Display an unhurried and caring manner with visitors, families, and co-workers when performing duties.
      • Maintain confidentiality of all patient-hospital or physician related information. Refrain from gossip and speak in low tones in all appropriate areas
      • Demonstrate a pleasing disposition and sensitivity to visitors’, families’, and co-workers’ needs.
      • Below or at the accepted standard for unscheduled absences as outlined in HR8651.370.
    • Perform related assignments as requested in order to promote positive visitor, family, and co-worker relations.
      • Communicate, cooperate and perform related duties with other co-workers in your department and in other departments in a courteous and efficient manner to achieve overall hospital goals and objectives.
      • Greet all visitors, families, and co-workers, patients and physicians in a courteous, respectful and professional manner at all times. Respond to all visitors, clients, families, and co-workers with empathy and positive interpersonal skills at all times.
      • Handle all requests with a positive attitude at the time the request is made.
      • Assume the responsibility for maintaining healthy interpersonal relationships with all those working or being cared for in the hospital, outpatient, or home setting.
      • Demonstrate a commitment to providing the highest and most reliable quality service available on a daily basis.
      • Strive for positive change in your work area. Cooperate with team members in a constructive and supportive manner.
      • Be responsible for addressing inappropriate or unacceptable behavior on the part of a co-worker(s) in your department.
      • Demonstrate ethical conduct and practices.
    • Generates and distributes accurate and timely Daily Staffing Reports for each staffing decision point in collaboration with charge nurses, House Supervisors, nursing leadership, Transfer Center.
    • Anticipates staffing needs based on unit census across hospital, patient acuity, staffing skill mix and available resources.
    • Maintains accurate and timely schedule data entry per Staffing Office procedures and as requested.
    • Updates daily staffing report to accurately reflect changes related to low census unplanned leave, disbility bedside assistant, and float staff assignments.
    • Communicates with the Directors, Clinical Managers, House Supervisors, and Charge Nurses to enhance the problem-solving process and quality of staffing decisions.
    • Maintains a working knowledge of contracts, personnel policies governing staffing practices and functions and established staffing office guidelines
    • Reports variances, trends, and observations to management for follow-up
    • Collaborates with Employee health regarding employee illness trends and return to work issues.
    • Assists with maintenance of staffing office projection white board.
    • Compiles downtime copies of all unit 6 week schedules.
    • Produces ClairVia reports as requested by management.
  • Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
  • Required:
    • Must have the ability to develop and maintain good interpersonal relationships with supervisory and staff personnel.
    • Minimum of 2 years experience in Health Care field, preferably in acute care
    • High School diploma, minimum, with strong background and/or education in computers.
    • General office skills including, typing, filing, telephone skills, and accurate data entry skills.
    • Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management.
Additional Information

About Confluence Health: Confluence Health is an integrated, rural healthcare delivery system with two hospitals, multi-specialty care in 30+ service lines and primary care in 11 communities across north central Washington State. Our 270 physicians and 130 advanced practice clinicians serve an area of approximately 12,000 square miles and cover nearly every corner of this region through specialty outreach. Our Mission: We are dedicated to improving our patients' health by providing safe, high-quality care in a compassionate and cost effective manner. Our Setting and Lifestyle: We are located in the heart of Washington State and just 2.5 hours east of Seattle. Our region offers a diverse array of recreational opportunities in breathtaking landscapes, from alpine country to the high desert, orchards to vineyards, cross country skiing to fly fishing and everything in between. Cycling, mountain biking, rafting, hiking; it is all right here. The region also offers a family friendly environment with excellent schools and cultural and art activities for the entire family.