COVID19 - what you need to know

General Statement:

It is important to remember that this is not our first exposure with new germs. The Ebola outbreak was a wake-up call that we needed to be ready for the next pandemic. We have been preparing and making sure our patients and employees are safe during this COVID-19 (Coronavirus) event, as are other hospitals.
We are staying current on the most up-to-date developments and response protocols through daily briefings from the Washington State Dept of Heath and are regularly participating in statewide conference calls and webinars hosted by state and federal (CDC) partners.
Our Hospital Incident Command System has been activated to monitor our processes and protocols on how we care for patients and our staff regarding Covid-19, and all screenings follow the CDC recommendations on all patients that check-in to all of our facilities. We have protocols in place and will use personal protective equipment (PPE) as appropriate to keep our valued employees and patients safe from exposure in the event a potential COVID-19 patient presents at any of our facilities.
We do not know how this infectious event will impact North Central Washington, but our goal is to hope for the best and plan for the worst.

I think I may be feeling symptoms consistent with COVID-19 infection. What do I do?
To ensure the health and safety of yourself as well as your community, if you are exhibiting symptoms you feel may be consistent with COVID-19, we ask you DO NOT show up at your place of health care unannounced. Instead, please call (509) 663-8711 so we may ask you a few questions that will best determine your course of care.

What are the symptoms of COVID-19 (Coronavirus)?

Patients with COVID-19 have reportedly had mild to severe respiratory illness. Symptoms may appear 2-14 days after exposure.

Symptoms can include:

  • Fever
  • Cough
  • Shortness of Breath

How do I protect myself and my family?
For current information about COVID-19 and recommendations for keeping yourself and your family healthy, we recommend these resources:

Centers for Disease Control
Chelan- Douglas Health District

If you have overseas travel plans, we encourage you to visit the CDC travel site for additional information.

What is the likelihood that my symptoms are an indication that I have contracted COVID-19?
As status of this virus continues to evolve across our nation, the following information is intended to provide context to the rate of infection for COVID-19:

• 1 person out of 200 people who are exposed to a COVID-19 positive individual, will become COVID-19 positive (0.5% transmission rate in the general public)
• If you are in close contact with a person who is COVID-19 positive (such as living with a person who has tested positive), your likelihood of contracting the infection is 10%
• 80% of the population may experience mild symptoms, such as fever or flu-like symptoms that they treat at home
• 15% may seek medical care, such as visiting an Urgent Care or Emergency Department
• 5% may require critical care, meaning being admitted as an inpatient
• There is an incubation period of 2-14 days, meaning the period between exposure to an infection and the appearance of the first symptoms, the average case being 2-8 days

Diagnosis of COVID-19 at Confluence Health

How many cases of COVID-19 have been confirmed at Confluence Health?
As of Monday, March 9, 2020, the patient who previously tested positive for COVID-19(Coronaviruse) has passed away. The patient was admitted to Central Washington Hospital on February 29, 2020, with serious respiratory issues, and following guidelines set by the Centers for Disease Control and Prevention (CDC), Confluence Health tested the patient for COVID-19.

 

Our sincerest condolences go out to the patient’s family and loved ones during this difficult time.

We are continuing to follow protocol from the CDC and will provide additional updated on our website as soon as they become available.

Who is most at risk for being significantly impacted by COVID-19?
Those with existing health conditions or compromised immunity should take extra precautions to remain vigilant of symptoms and take preventive measures.

For your protection and safety, please continue to follow everyday best practices to help prevent and slow the spread of respiratory diseases, including:

• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% isopropyl alcohol. Always wash hands with soap and water if hands are visibly dirty.
• Avoid close contact with people who are coughing/sneezing.
• Avoid touching your eyes, nose and mouth.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

• Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress to keep your immunity strong.

Visiting Confluence Health

I know with certainty that I’ve been exposed to a person with a confirmed diagnosis of COVID-19. What should I do?
Call our nurse triage hotline at (509) 663-8711 if you develop symptoms, and have been in close contact with a person known to have COVID-19 or if you have recently traveled from an area with widespread or ongoing community spread of COVID-19.

I have an appointment or services scheduled at Confluence Health. Should I cancel it?

At this time, appointments will continue as scheduled. Should there be any changes to your appointment or a different recommendation from your physician, we will notify you as soon as possible.

I have a loved one currently in Confluence Health’s care. Is it safe to visit them?

At this time, we continue to welcome visitors. However, if you have a fever or a cough, we are asking you to call ahead of your visit. Children and those with existing health conditions or compromised immunity should take extra caution and consideration for visiting any areas in the community linked to confirmed cases of COVID-19.

As always, it is important to remain vigilant in recognizing any symptoms and seeking care when appropriate. Please visit the Centers for Disease Control (CDC) to learn more about symptoms and when to seek care.

What is Confluence Health doing to ensure patients and visitors are safe?

Confluence Health’s Infection Control team continues to actively monitor the COVID-19 (Coronavirus) situation worldwide and at home. Our focus, always, is on illness prevention, and that remains at the core of our response to this and all health risks.

Screening

• Throughout Confluence Health’s individual practices, as well as our Walk-In Clinics and our Emergency Departments, we continue to screen patients for COVID-19 as per Centers for Disease Control (CDC) recommendations. We will also continue to observe all Infection Control protocols in order to keep our staff, physicians and patients safe.
• Screenings are happening across the organization at all locations (hospitals and clinics) and began on Wednesday, February 12, 2020.
• Whenever possible, we begin the screening process on the telephone before a patient visits one of our facilities. And when patients do visit us, we ask those with a cough or respiratory symptoms to don a mask immediately upon arriving.
• If you or someone you know intends to visit the doctor with a cough or respiratory symptoms, please call before coming in. We’ll arrange to treat you in a way that reduces the likelihood of transmission.

Screening

• Throughout Confluence Health’s individual practices, as well as our Walk-In Clinics and our Emergency Departments, we continue to screen patients for COVID-19 as per Centers for Disease Control (CDC) recommendations. We will also continue to observe all Infection Control protocols in order to keep our staff, physicians and patients safe.
• Screenings are happening across the organization at all locations (hospitals and clinics) and began on Wednesday, February 12, 2020.
• Whenever possible, we begin the screening process on the telephone before a patient visits one of our facilities. And when patients do visit us, we ask those with a cough or respiratory symptoms to don a mask immediately upon arriving.
• If you or someone you know intends to visit the doctor with a cough or respiratory symptoms, please call before coming in. We’ll arrange to treat you in a way that reduces the likelihood of transmission.