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Contact Center Specialist I

Position Summary: This position represents Confluence Health during initial phone contact by providing patients with appointments and information, and access to operation support services and clinical resources. This position provides a high level of customer service in a manner consistent with Confluence Health’s mission, goals and service standards. Essential Functions: Essential Functions: Assists all patients...

Contact Center Specialist I

POOL POSITION – NO GUARANTEE OF SCHEDULED HOURS Position Summary: This position represents Confluence Health during initial phone contact by providing patients with appointments and information, and access to operation support services and clinical resources. This position provides a high level of customer service in a manner consistent with Confluence Health’s mission, goals and service...