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***Please note: this is a pool position, no guarantee of hours*** Position Summary: Professionally and accurately translates for patients in verbal and written communications for all branch campuses. Assists all patients through the healthcare system by acting as a patient advocate and navigator. Essential Functions: 1. Interprets oral and written medical information at the direction...

Position Summary The Contact Center Telephone Triage Nurse is expected to provide rapid assessment of the chief complaint supplied by the patient or caregiver and provide early recognition of urgent or potentially life-threatening symptoms requiring EMS assistance. After assessment, it may be that the patient will need to be seen day of by a primary...

Position Summary: Professionally and accurately translates for patients in verbal and written communications for all branch campuses. Assists all patients through the healthcare system by acting as a patient advocate and navigator. Essential Functions: 1. Interprets oral and written medical information at the direction of the practitioner. Interprets for all support personnel, provides patient education...

Position Summary: The Contact Center Telephone Triage Nurse is expected to provide rapid assessment of the chief complaint supplied by the patient or caregiver and provide early recognition of urgent or potentially life-threatening symptoms requiring EMS assistance. After assessment, it may be that the patient will need to be seen day of by a primary...

Contact Center Specialist I

Position Summary: This position represents Confluence Health during initial phone contact by providing patients with appointments and information, and access to operation support services and clinical resources. This position provides a high level of customer service in a manner consistent with Confluence Health’s mission, goals and service standards. Essential Functions: Essential Functions: Assists all patients...

Contact Center Specialist I

POOL POSITION – NO GUARANTEE OF SCHEDULED HOURS Position Summary: This position represents Confluence Health during initial phone contact by providing patients with appointments and information, and access to operation support services and clinical resources. This position provides a high level of customer service in a manner consistent with Confluence Health’s mission, goals and service...