Interpreter Services
At Confluence Health, we believe you have the right to receive information and participate in the planning of your care in a language you can understand. If you or a family member has a special communication need—such as interpretive services, TDD services or telephone amplifiers—please tell a Confluence Health employee.
Local, state-certified medical interpreters are available 24 hours a day, 7 days a week to provide Spanish, Russian and American Sign Language (ASL) interpretive services using computers with web cameras.
On-site interpreters are available between the hours of 7 a.m. and 6 p.m. They can be at the hospital within 15 minutes.
Telephone interpreters are available for more than 175 languages.
Most written documents that are given to patients are available in Spanish, including consent forms and education about your medical care.
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