Interpreter Services
At Confluence Health, we believe you have the right to receive information and participate in the planning of your care in a language you can understand. If you or a family member has a special communication need—such as interpretive services, TDD services or telephone amplifiers—please tell a Confluence Health employee.
Health care interpreters are crucial partners to help break down communication barriers and prevent patients from facing health care disparities. By offering language services—whether through in-person or remote interpretation—hospitals and clinics create an environment where everyone can access the same high-quality care, enhance patient outcomes, and meet legal requirements.
Local, state-certified medical interpreters are available 24 hours a day, 7 days a week to provide Spanish, Russian and American Sign Language (ASL) interpretive services using computers with web cameras.
On-site interpreters are available between the hours of 7 a.m. and 6 p.m. They can be at the hospital within 15 minutes.
Telephone interpreters are available for more than 175 languages.
Call 509-436-4120
Most written documents that are given to patients are available in Spanish, including consent forms and education about your medical care.
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