Refer a Patient

Home Health Professionals Refer a Patient

How to Refer

What is EpicCare Link?

EpicCare Link is a read-only, web-based tool offering secure, remote access so community providers can view their patients’ Confluence Health System medical record. The tool enables you to make and track referrals, view lab and imaging results, message Confluence Health providers and more.

New and Existing Accounts

What type of patient information is available?

EpicCare Link allows physicians outside Confluence to maintain continuity of care with their patients at Confluence Health facilities.

Note: EpicCare Link is not an electronic medical record and cannot be used by clinical staff to document patient information.

How to Log In

  1. Open a supported web browser and access the following URL: https://epiclink.confluencehealth.org/EpicCareLink/common/epic_login.asp
  2. Enter the user ID and password you received with your subscription to EpicCare Link. You will be prompted to change your password.
  3. At the initial log-in, you will see a terms and conditions page. Please read and acknowledge the agreement.

Quick Start Guide

A quick start guide is available on EpicCare Link home page under the quick links section. That guide contains explanations of how to use EpicCare Link.

Need help? Your first point of contact should be your site administrator. If you or the site administrator needs further assistance, please contact us at (509) 433-3500, option #1.

The Provider Pathways Newsletter is a referral-focused communication tool created to strengthen collaboration between primary care providers, specialty care teams and external healthcare organizations. Its primary goal is to improve patient care through better information sharing. We are working toward accomplishing those goals by connecting providers, sharing critical updates, promoting awareness and community care.

Topics will vary, but common content will be constructed around department and physician spotlights, referral guidelines, access information, service line updates, and new provider introductions.

Medical Staff Services

At Confluence Health Medical Staff Services plays a vital role in fostering seamless collaboration between healthcare providers across different organizations. We ensure that credentialing and privileging information is accurate and accessible, enabling clinicians to work together safely and effectively on shared patients. By serving as the primary point of contact for verifying provider status, scope of practice, and compliance with organizational standards, our Medical Staff Services team helps maintain trust and continuity of care that improve patient outcomes.

Please visit our online verification to obtain affiliation verifications for active providers: https://confluencehealth.org/everify 
For general inquiries, please email[email protected]