Employees
What you’ll find here
EpicCare Link is a read-only, web-based tool offering secure, remote access so community providers can view their patients’ Confluence Health System medical record. The tool enables you to make and track referrals, view lab and imaging results, message Confluence Health providers and more.
We’re committed to making sure you have the resources and support to thrive. Bookmark this page and check back often for updates and new tools.
Quick Link & Resources
Your Journey Starts Here
“Welcome to Confluence Health! We’re thrilled to have you join our team. Our mission—local care by and for our community—guides everything we do. Whether you’re providing direct patient care or supporting those who do, your contributions truly matter. We’re honored to have you here and excited for the difference you’ll make.”
What to Expect Before Your First Day
Once you accept your offer, an onboarding specialist will email you with next steps to help you prepare. These steps ensure everything is ready for a smooth start:
Drug screening
Background check
Academic/Educational verification
Employee health screening
Your onboarding specialist is here (contact email?) to help—reach out anytime with questions!
Your First Day: New Employee Welcome (NEW)
Morning Session (8:00 a.m.–12:00 p.m.)
In-person presentations at Miller Street Conference Center
(1000A North Miller Street, Wenatchee)
Afternoon Session (12:50 p.m.–4:30 p.m.)
Computer-based training at Campbell Building
(609 Highline Drive, East Wenatchee)
Click here to view the detailed schedule of training session and modules. Please confirm your assigned location in the official email you’ll receive the Thursday before your first day.
What You’ll Experience at NEW
Dress Code
Business casual attire (no jeans, sweats, t-shirts, hoodies, or open-toed shoes). Scrubs are acceptable for clinical/computer training. Dress for varying temperatures. After orientation, your attire may vary by role (e.g., scrubs or department-issued apparel). Check with your manager for specifics.
Navigators
Navigator Support at Confluence Health – Mares Campus
Confluence Health’s Mares Campus is a certified Washington Healthplanfinder Navigator site, offering free, in-person assistance to individuals and families across North Central Washington. Navigators provide trusted, local support to help community members understand their coverage options and enroll with confidence.
We proudly partner with organizations throughout Chelan, Douglas, Grant, and Okanogan counties—including Columbia Valley Community Health, Moses Lake Community Health, and Family Health Centers—to ensure broad access to enrollment support.
Need help?
Find a Navigator by visiting www.wahealthplanfinder.org and clicking “Customer Support,” or call (855) 923-4633.
Year-Round Coverage Reminder
Washington Apple Health (Medicaid) enrollment is available year-round for those who qualify. Clients receive renewal notices 60 days before their coverage anniversary.
Customer Service:
Income & Income Tax: