If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.

For non-emergency medical questions or concerns, or to select a primary care physician, please contact our patient relations coordinators at (509) 663-8711 ext. 5494 or toll free at (800) 726-8808 ext. 5494. Please allow one (1) business day for a response to your inquiry.

Billing or Payment Questions

If you have questions about your bill, making payments, or our Compassionate Care program, please call our Patient Services Department at (509) 664-4802 or toll free at (888) 499-4801.

Have a Story to Share?

If you’ve had a great experience or would like to share how we can improve, we’d love to have you tell us about it. If you would like to speak directly with someone regarding your experience please call (509) 436-4481 or email at RiskManagement@confluencehealth.org.

*Please No Soliciting. Solicited emails will not be read or replied to.  

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General Inquiries

To submit a general question or comment, please submit an inquiry, by selecting the proper form below. Inquiries are received and answered Monday-Friday, 8:00 am to 5:00 pm.

• New patients – find a doctor
• Billing or insurance questions
• MyChart questions
• Employment inquiries or questions for our Human Resources Department
• Request Medical Records