Patient & Visitors

When it comes to making an appointment at Confluence Health, you have options.

Schedule Online

New patients can book an appointment using our online tool with a primary care provider.

Self-Schedule or Request an Appointment Online

If you have already enrolled in MyChart, you can log in and self-schedule or request an appointment online. MyChart is available 24 hours a day, 7 days a week.

On-Demand Virtual Care

If you’re looking for on-demand virtual care, please click the button below.

Schedule by Phone or In Person

Make an appointment by phone at any location by calling (509) 663-8711 or toll-free at (800) 726-8808. Make an appointment in your providers office.

Billing Support

It is our goal at Confluence Health to provide quality healthcare in an efficient and cost-effective manner. Medical information (including insurance policies) changes rapidly, so it is hard for anyone to keep up to date and well informed. We have provided the below information and tools to assist our patients with their billing needs.

When it comes to making an appointment at Confluence Health, you have options.

Visitation Hours & Guidelines

Visitors are a welcome part of a hospital stay and are important to recovery.

Dining Options

Enjoy convenient on-site dining options featuring fresh, nutritious meals, snacks, and beverages for patients, visitors, and staff.

Hotel Discounts & RV Parking

When a loved one needs care, being close matters. We understand that hospital stays can be stressful, especially for families traveling from outside the area.

Your Hospital Stay

With our doctors, nurses, providers and support staff all working together for you, everyone at Confluence Health is a caregiver and plays a crucial role in your care.

New Patients at Confluence Health

New patients can book an appointment using our online tool with a primary care provider. When you’re ready to make an appointment, please visit our Care Options page.

The specialists at our Clinic Patient Access Center would also be happy to assist you in selecting and scheduling an appointment with a primary care provider at Confluence Health. They will work in harmony with designated medical staff to start or update your medical record by obtaining health and family history and other information to facilitate our ability to best meet your needs. The health history and other information will be obtained at your convenience, over the phone. We look forward to taking care of all your health care needs.

Patient Attendance Policy

At Confluence Health, our mission is to deliver exceptional care and service to every patient we serve. In alignment with this commitment, we recognize the importance of respecting the time and resources of both our patients and our healthcare professionals. To learn about our patient attendance policy, please click here.

Find Your Expert Provider

Explore our full network of physicians, specialists and care teams — filter by service, language, location and insurance to find the right match for you.