Patient & Visitors
If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.
How to Schedule an Appointment
When it comes to making an appointment at Confluence Health, you have options.
Schedule Online
New patients can book an appointment using our online tool with a primary care provider.
Self-Schedule or Request an Appointment Online
If you have already enrolled in MyChart, you can log in and self-schedule or request an appointment online. MyChart is available 24 hours a day, 7 days a week.
On-Demand Virtual Care
If you’re looking for on-demand virtual care, please click the button below.
Schedule by Phone or In Person
Make an appointment by phone at any location by calling (509) 663-8711 or toll-free at (800) 726-8808.
When it comes to making an appointment at Confluence Health, you have options.
Schedule Online
New patients can book an appointment using our online tool with a primary care provider.
Self-Schedule or Request an Appointment Online
If you have already enrolled in MyChart, you can log in and self-schedule or request an appointment online. MyChart is available 24 hours a day, 7 days a week.
On-Demand Virtual Care
If you’re looking for on-demand virtual care, please click the button below.
Schedule by Phone or In Person
Make an appointment by phone at any location by calling (509) 663-8711 or toll-free at (800) 726-8808. Make an appointment in your providers office.
Billing Support
It is our goal at Confluence Health to provide quality healthcare in an efficient and cost-effective manner. Medical information (including insurance policies) changes rapidly, so it is hard for anyone to keep up to date and well informed. We have provided the below information and tools to assist our patients with their billing needs.
Manage Your Care
MyChart can help you take control of your health with free, personalized and secure 24/7 online access to healthcare. With MyChart, you can use any computer or mobile device to renew your prescriptions, schedule or request appointments*, check lab results, view health information, send messages to your care team, view/pay your bill and more!
Policies
At Confluence Health, our policies are designed to support safe, high-quality, and compassionate care for every patient and family we serve. They reflect our commitment to clinical excellence, patient privacy, ethical practices, and regulatory compliance, ensuring a consistent and respectful experience across all our locations.
How to Get Started with MyChart
You can sign up via phone or at your next clinic appointment. Enrolling provides you with online access to request appointments, view lab results, securely message your care team, renew prescriptions and more.
New Patients at Confluence Health
New patients can book an appointment using our online tool with a primary care provider. When you’re ready to make an appointment, please visit our Care Options page.
The specialists at our Clinic Patient Access Center would also be happy to assist you in selecting and scheduling an appointment with a primary care provider at Confluence Health. They will work in harmony with designated medical staff to start or update your medical record by obtaining health and family history and other information to facilitate our ability to best meet your needs. The health history and other information will be obtained at your convenience, over the phone. We look forward to taking care of all your health care needs.
Patient Information
When you are ready to make an appointment with one of our providers, please contact us at (509) 663-8711 or toll free at (800) 726-8808 and ask for the department in which your provider is located.
Patient Attendance Policy
At Confluence Health, our mission is to deliver exceptional care and service to every patient we serve. In alignment with this commitment, we recognize the importance of respecting the time and resources of both our patients and our healthcare professionals. To learn about our patient attendance policy, please click here.
Find Your Expert Provider
Explore our full network of physicians, specialists and care teams — filter by service, language, location and insurance to find the right match for you.