Pay My Bill

We offer several different ways to pay your Confluence Health bill. A 10% automatic self-pay discount is given to all self-pay patients (those who do not have medical insurance). For more information, please contact Patient Financial Services at (509) 436-4020.

Pay Online

Pay online using a secure payment portal.

Pay by Phone

(509) 436-4020 or
toll-free at (888) 499-4801
Hours: Mon-Fri, 8 a.m. to 5 p.m.

Pay by Mail

Confluence Health
PO Box 741078
Los Angeles, CA 90074-1078

Frequently Asked Questions

Please contact Patient Financial Services at (509) 436-4020 or toll-free at (888) 499-4801 to discuss payment options, or visit any of our in-person areas for our Financial Assistance Program.

To set up a payment plan, ask questions about your account or about this Online Bill Payment system, please contact the Patient Financial Services at 509.436.4020, or toll free at 888.499.4801.

You may pay your doctor bill, hospital bill, or any bill you receive from any Confluence Health source online using MasterCard, Visa, or Discover. You may also pay from a bank account, such as checking or savings accounts. Payments are processed within two (2) business days, and there is no fee for making an online payment.

Confluence Health is pleased to offer its patients the ability to pay their bills online by using a secure payment portal. Payments are normally posted to your account within 36 business hours.

Yes. The transaction portion of our website is protected with the latest encryption software.

MyChart users enjoy free, secure online access to: view statements and account balances for themselves and family members* track insurance payments pay their bills by credit card or checking account save their payment information securely submit questions about their bill all from any computer or mobile device.
*Access to account balances for family members requires completing a guarantor access request.

If you have any questions or would like to talk to a Patient Financial Service Representative, please call our Patient Financial Services staff at (509) 436-4020 from 8 a.m. to 5 p.m., Monday through Friday, or visit any of our in-person areas listed.

If you have any questions or would like to talk to a Patient Financial Service Representative, please call our Patient Financial Services staff at (509) 436-4020 from 8 a.m. to 5 p.m., Monday through Friday, or visit any of our in-person areas listed.

All transactions processed on the Confluence Health online bill payment system are eligible for a refund if the patient would like to cancel a payment. To request a cancellation of a payment, please contact our Patient Financial Services.
Please allow 10-14 business days for a refund check to be issued for a check transaction processed through the Confluence Health online bill payment system.

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