Over the years, Confluence Health has been recognized by numerous organizations for our commitment to quality, safety, innovations, and excellence. The following are a few of our more recent recognition's:
Central Washington Hospital & Clinic is the ONLY hospital in the state of Washington to receive both Healthgrades America’s 100 Best Hospitals for Joint Replacement and America’s 100 Best Hospitals for Spine Surgery in 2017
100 SafeCare Hospitals – In 2017, The SafeCare Group recognized Central Washington Hospital as a 100 SafeCare Hospital. This achievement recognizes the top 2 percent of all US hospitals, representing the nation’s top performing hospitals in 40 evidenced-based metrics of CMS HVBP, HRRP, and HACRP. Central Washington Hospital was selected based upon superior performance with HCAHPS, Process and Outcomes measures, 30-Day mortality rates. 30-Day Re-admissions, Complications Rates in medical and Surgical Care, Medical and Surgical Infections.
2017, 2016, 2015, 2014, 2013
Outstanding Patient Experience Award™
The Outstanding Patient Experience Award™ recognizes hospitals for providing outstanding patient experience based on 10 measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. The award is based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from the Centers for Medicare and Medicaid Services (CMS).
Healthgrades – America’s 100 Best; Joint Replacement – The America’s 100 Best Hospitals for Joint Replacement Award™ recognizes hospitals for superior outcomes in knee replacement and hip replacement. Patients who have these surgeries at these nationally recognized hospitals have a lower risk of experiencing a complication during their hospital stay.
Healthgrades – America’s 100 Best; Spine Surgery – The America’s 100 Best Hospitals for Spine Surgery Award™ recognizes hospitals for superior outcomes in back and neck surgeries and in spinal fusion procedures. Patients who have these procedures at these nationally recognized hospitals have a lower risk of experiencing a complication during their hospital stay.
Healthgrades – Vascular Surgery Excellence Award – The Vascular Surgery Excellence Award™ recognizes hospitals for superior outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery. Patients who have these procedures at these nationally recognized hospitals have a lower risk of experiencing a complication during their hospital stay.
The Rehabilitation Center at Wenatchee Valley Hospital recently had its inpatient rehabilitation program re-accredited for a three-year period by CARF—the Commission on Accreditation of Rehabilitation Facilities—which is an independent, nonprofit, international accreditor of health and human services. Additionally, the Rehabilitation Center was accredited by CARF as a Stroke Specialty Program, which was the first time the hospital received that designation.
Becker’s Healthcare named Confluence Health in its 2017 “150 Great Places to Work in Healthcare” list. The list recognizes hospitals, health systems and organizations committed to fulfilling missions, creating outstanding cultures and offering competitive benefits to their employees.
In 2016, the Centers for Medicare & Medicaid Services (CMS) released its first-ever star ratings for overall hospital quality nationwide. The overall star rating is based on 64 quality measures from seven categories. Central Washington Hospital was one of 10 hospitals in Washington State to earn a four-star rating, and was the only hospital in Central Washington to receive this accolade.
American Heart Association’s Mission: Lifeline® Gold Plus Receiving Quality Achievement Award — Recognizes Central Washington Hospital’s commitment and success in implementing a high standard of care for heart attack patients. Achieving 85% or higher composite adherence to Mission: Lifeline® STEMI Receiving Center Performance Achievement indicators for consecutive 24-month intervals 75% or higher compliance on all Mission: Lifeline® STEMI Receiving Center quality measures, and First-Door-to-Device time of 120 minutes or less for transfers to improve the quality of care for STEMI patients.
Get with the Guidelines Stroke Gold Plus Quality Achievement Award and Target Stroke: Honor Roll by the American Heart Association/American Stroke Association — Recognizes Central Washington Hospital’s commitment and success in implementing excellent care for stroke patients. Achieving 85% or higher compliance with all Get with the Guidelines – Stroke Achievement Measures and 75% or higher compliance with five or more Get with the Guidelines – Stroke Quality Measures for two or more consecutive years and achieving Time to Thrombolytic Therapy < 60 minutes 50% or more of applicable acute ischemic stroke patients to improve quality of patient care and outcomes
Commission on Cancer accreditation, which accredits cancer care programs in the United States. The combined inpatient and outpatient program received full accreditation with seven areas of commendation and four areas of best practice (nursing care, survivorship program, genetics counseling and palliative care).
Anticoagulation Center of Excellence by the Anticoagulation Forum — This honor demonstrates Confluence Health’s goal of offering the highest level of care and the best possible outcomes for patients taking antithrombotic medications.
In 2017 & 2016, Confluence Health earned the nation’s top distinction for patient safety with an “A” grade from the Leapfrog Hospital Safety Grade. The “A” recognizes our high standards in patient safety.
The Community Health Leadership Award is given annually to a health care organization that is serving its community’s broader health needs in innovative and lasting ways. We are looking to recognize organizations that are not just serving patients, but are making their entire communities healthier.
“Health care is traditionally thought of in terms of hospital stays or visits to an outpatient clinic, but a major focus of health care today is community wellness,” WSHA President and CEO Cassie Sauer said. “Hospitals such as Central Washington have become important community partners when it comes to proactively helping residents live healthier lives.”
The Central Washington Hospital program places medication disposal boxes at pharmacies throughout Chelan, Douglas, Grant and Okanogan counties. In their first weekend of use, the disposal sites located in Wenatchee collected nearly 70 gallons of unused and unwanted medications. Since April, more than 340 gallons of prescription medications have been deposited into active medication boxes. Funded by the Confluence Health Foundation, Central Washington Hospital plans on deploying 27 new medication disposal boxes with the next five years.