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Accreditations & Awards

Over the years, Confluence Health has been recognized by numerous organizations for our commitment to quality, safety, innovations and excellence.

By earning CMS accreditation, Confluence Health has demonstrated that it meets or exceeds patient safety standards (Conditions of Participation) set forth by the U.S. Centers for Medicare and Medicaid Services. DNV GL’s accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation. The ability to integrate ISO 9001 quality standards with our clinical and financial processes is a major step forward. DNV GL’s accreditation program, called NIAHO® (Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys—instead of every three years—and encourages hospitals to openly share information across departments and to discover improvements in clinical workflows and safety protocols.

Great place to work award

In 2017 and 2018, Becker’s Healthcare named Confluence Health to its list of "150 Great Places to Work in Healthcare." This list recognizes hospitals, health systems and organizations committed to fulfilling missions, creating outstanding cultures, and offering competitive benefits to their employees.

casf awardThe Rehabilitation Center at the Mares Campus of Confluence Health Hospital recently had its inpatient rehabilitation program re-accredited for a three-year period by CARF (the Commission on Accreditation of Rehabilitation Facilities), which is an independent, nonprofit, international accreditor of health and human services. Additionally, the Rehabilitation Center was accredited by CARF as a Stroke Specialty Program, which was the first time the hospital received that designation.

Mission Lifeline awardAmerican Heart Association: "Mission: Lifeline® Gold Plus Receiving Quality Achievement Award" in 2017, 2018, 2019 — Recognizes the Central Campus of Confluence Health Hospital for its commitment and success in implementing a high standard of care for heart attack patients in these areas: achieving 85% or higher composite adherence to Mission: Lifeline® STEMI Receiving Center Performance Achievement indicators for consecutive 24-month intervals; 75% or higher compliance on all Mission: Lifeline® STEMI Receiving Center quality measures; and first-door-to-device time of 120 minutes or less for transfers to improve the quality of care for STEMI patients.

Get with the Guidelines awardAmerican Heart Association/American Stroke Association: "Get with the Guidelines Stroke Gold Plus Quality Achievement Award" and "Target Stroke: Honor Roll" — Recognizes the Central Campus of Confluence Health Hospital for its commitment and success in implementing excellent care for stroke patients in these areas: achieving 85% or higher compliance with all "Get with the Guidelines—Stroke Achievement Measures"; 75% or higher compliance with five or more "Get with the Guidelines—Stroke Quality Measures" for two or more consecutive years; and achieving time to thrombolytic therapy < 60 minutes in 50% or more of applicable acute ischemic stroke patients to improve quality of patient care and outcomes.

Commission on Cancer awardCommission on Cancer accreditation, which accredits cancer care programs in the United States. The combined inpatient and outpatient program received full accreditation with seven areas of commendation and four areas of best practice (nursing care, survivorship program, genetics counseling and palliative care).

Center of excellence awardAnticoagulation Center of Excellence by the Anticoagulation Forum — This honor demonstrates our goal of offering the highest level of care and the best possible outcomes for patients taking antithrombotic medications.

Community Health awardThe Community Health Leadership Award is given annually to a healthcare organization that serves its community’s broader health needs in innovative and lasting ways. The Central Campus of Confluence Health Hospital received this award in 2017 for its program that placed medication disposal boxes at pharmacies throughout Chelan, Douglas, Grant and Okanogan counties. In their first weekend of use, the disposal sites located in Wenatchee collected nearly 70 gallons of unused and unwanted medications. Since then, several hundred gallons of prescription medications have been deposited into active medication boxes.

SightLife: Outstanding DonorIn 2017, approximately 71 patients became cornea donors. As a result, potentially 142 people can see today because of our dedication to organ, tissue and cornea donation combined with our continued dedication to our communities, patients and families.

LifeNet Health: Referral Achievement Award Confluence Health has been recognized for outstanding efforts in organ and tissue donation.

LifeCenter Northwest: 2018 Organ Donation Referral Achievement AwardTimely referrals have a significant impact on organ donation outcomes. Hospitals with high donation rates tend to excel at recognizing referral criteria, making timely calls, maintaining the opportunity for donation, and collaborating with LifeCenter Northwest for a planned donation discussion. This is an impressive accomplishment that requires vigilance and sustained commitment to ensure every possible donation opportunity is realized.

The Breast Imaging Center of Excellence (BICOE) designation is awarded to breast imaging centers that achieve excellence by seeking and earning accreditation in all of the ACR’s voluntary breast-imaging accreditation programs and modules, in addition to the mandatory Mammography Accreditation Program.

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