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Emergency Services

Our Team Is Ready to Help 24/7

If you are experiencing a medical emergency, please call 911, or go to your nearest emergency room.

The emergency departments at both Confluence Health Hospital | Central Campus and Confluence Health Hospital | Mares Campus and Clinics are equipped with state-of-the-art equipment to provide the immediate care patients need. Our team is on call 24/7 and ready to act at a moment’s notice.

Emergency rooms are outfitted with life-saving technology and specially-trained staff, which is why patients facing life-threatening situations need to receive care here rather than an urgent care facility or doctor’s office.

We have opened a new Emergency Department. This new service will be located at the Mares Campus (Confluence Health Hospital | Mares Campus & Clinics) at 820 N Chelan Ave in Wenatchee and will reside in the space that was the Confluence Health Walk-In Clinic. The Walk-In Clinic will remain in the Mares building but will move to the east end on the ground floor to support the expansion of emergent services.

If you are experiencing any of the following symptoms, go to your nearest hospital emergency room:

  • Chest pain/discomfort
  • Severe abdominal pain
  • Symptoms of Stroke (Slurred speech, facial droop, one sided body weakness)
  • Alcohol or drug withdrawal
  • Anaphylaxis reaction
  • Asthma (severe)
  • Bleeding (uncontrollable)
  • Burns (severe, blistering, greater than the size of your hand)
  • Coughing/vomiting blood
  • Dehydration
  • Dizziness of fainting
  • Fever in infants younger than 3 months
  • Fracture (bone showing)
  • Headache (severe)
  • Major head injury
  • Ingestion of Poisonous or obstructive objects
  • Pregnancy complications
  • Rapid or irregular heartbeat
  • Seizure
  • Shortness of breath
  • Suicidal thoughts
  • Trauma

Where to go for Care?

You should use the hospital for serious or life threatening problems. The hospital emergency room is not the place to go for common illnesses or minor injuries.

You should go to your nearest walk-in clinic for the following symptoms:

  • Allergies
  • Asthma attach (still able to complete full sentences)
  • Burns (minor redness, swelling, no blisters, less than the size of your hand)
  • Colds, flu, fever
  • Cough, sore throat, ear ache
  • Cut/Laceration (minor-possible stitches needed)
  • Fracture (no visible bone)
  • Head injury (no loss of consciousness, no confusion or memory loss)
  • Insect bits
  • Migraines
  • Nausea/vomiting
  • Pink eye
  • Rash
  • Sprains or strains
  • Urinary tract infections

If your condition is not emergent and you are unsure if it needs immediate attention, call your primary care or a health help line first, even after regular clinic hours:

  • Common illnesses such as colds, flu, ear aches, sore throats, migraines, fever or rashes
  • Minor injuries such as sprains, back pain, minor cuts and burns, minor broken bones or minor eye injuries
  • Regular physical, prescriptions, and health screenings
  • A health problem where you need advice
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