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Financial Assistance

Confluence Health strives to be a good neighbor and to support the communities we serve and their quality of life with financial assistance, and through our individual efforts as involved community members.

Financial Assistance Programs

Charity Care
Confluence Health has a financial assistance program called “Charity Care” or “Compassionate Care” so that medical services may be provided to uninsured and under-insured patients who meet the eligibility requirements.

Pregnancy Medical Program
Financial assistance for pregnant mothers who meet the financial eligibility requirements.

No-Cost/Low-Cost Health Insurance
Insurance programs for kids under age 19 whose parents’ or guardians’ gross monthly income meets the eligibility requirements.

Breast and Cervical Health Program
The Breast and Cervical Health Program (BCHP) in Washington State is designed to provide uninsured and underinsured women aged 40-64 with breast and cervical cancer screenings.

Washington Prescription Drug Program
Every Washington State resident can receive discounts on prescription medications regardless of age or income.

Hospital Pricing
The Centers for Medicare and Medicaid Services (CMS) as part of the 2019 IPPS Final Rule requires hospitals to make available online a listing of standard hospital charges.

Frequently Asked Questions

What is the Charity Care Program?

Confluence Health’s Charity Care Program provides financial assistance for medical services to uninsured and underinsured patients who meet the eligibility requirements.

Who can apply for the Charity Care Program?

Patients residing in the Confluence Health service area (Chelan, Douglas, Grant, Okanogan counties and the city of Othello) who feel that they may be eligible may apply for the Charity Care Program.

How do I apply for the Charity Care Program?

Confluence Health provides an application process. Each patient will have an initial determination and will be reviewed for other programs prior to receiving an application. Click here for applications.

Locations to pick up applications

Wenatchee Valley Hospital & Clinics – Mares Building
Patient Services Desk
820 N. Chelan Ave.
Wenatchee, WA 98801
Central Washington Hospital & Clinics
Patient Services Desk
1201 South Miller St.
Wenatchee, WA 98801
East Wenatchee Clinic
Patient Services
100 Highline Dr.
East Wenatchee, WA 98802
Moses Lake Clinic
Patient Services
840 E. Hill Ave.
Moses Lake, WA 98837
Omak Clinic
Patient Services
916 Koala Dr.
Omak, WA 98841

What are the qualifications for the Charity Care Program?

Charity Care will only be considered after all other financial resources available to the patient have been explored and exhausted. Patients whose household income is less than 300% of HHS Poverty Level will be considered.

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