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EpicCare Link

Benefits of EpicCare Link:

  • View patient chart notes
  • Look up lab results
  • See imaging results
  • Place electronic lab and imaging orders (eliminate faxing)
  • Refer patients to specialty departments at Confluence Health (eliminate faxing)

Communicate with Confluence Health Providers and Staff (in Lieu of Phone Calls)

EpicCare Link is a tool that provides real-time web access to patient information so you can access patients’ clinical data and communicate with Confluence Health to provide quality patient care. EpicCare Link is a collection of different web pages, or activities, that correspond to different tasks. The activity that you use depends on what you want to accomplish. This information will help you get started, including web browser requirements instructions for logging in.

New and Existing Accounts

Web Browser, System & Connection Requirements

  • EpicCare Link requires a minimum screen resolution of 1024×768 pixels
  • A high-speed internet connection is recommended for best performance
  • Apple Safari version 17 or later

  • Google Chrome version 118 or later

  • Microsoft Edge version 118 or later

  • Mozilla Firefox version 115 or later

  • Note: Support will not be offered to users with unsupported web browsers

How to Log In

  1. Open a supported web browser and access the following URL: https://epiclink.confluencehealth.org/EpicCareLink/common/epic_login.asp
  2. Enter the user ID and password you received with your subscription to EpicCare Link. You will be prompted to change your password.
  3. At the initial log-in, you will see a terms and conditions page. Please read and acknowledge the agreement.



Quick Start Guide

A quick start guide is available on EpicCare Link home page under the quick links section. That guide contains explanations of how to use EpicCare Link.

Need help? Your first point of contact should be your site administrator. If you or the site administrator needs further assistance, please contact us at (509) 433-3500, option #1.

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