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Interpretive Services

At Confluence Health, we believe you have the right to receive information and participate in the planning of your care in a language you can understand. If you or a family member has a special communication need, such as interpretive services, TDD services or telephone amplifiers, please tell a Confluence Health employee.

  • Local, state-certified medical interpreters are available 24 hours a day, 7 days a week to provide Spanish, Russian, and American Sign Language (ASL) interpretive services using computers with web cameras.
  • On-site interpreters are available between the hours of 7:00 a.m. and 6:00 p.m. They can be at the hospital within 15 minutes.
  • Telephone interpreters are available for more than 175 languages.
  • Most written documents that are given to patients are available in Spanish, including consent forms and education about your medical care.
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