Patient Information
How to Schedule an Appointment
If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.
When it comes to making an appointment at Confluence Health, you have options.
- Schedule Online: New patients can book an appointment with a primary care provider using our online tool. For more pressing needs, you can typically schedule same-day or next-day appointments with our DirectCare clinics.
- Schedule by Phone: To make an appointment by phone at any location, please call (509) 663-8711 or toll-free at (800) 726-8808.
- Self-Schedule or Request an Appointment Online: If you have already enrolled in MyChart, you can log in and self-schedule or request an appointment online. MyChart is a great way to stay in touch with your care team at Confluence Health and get up-to-date medical information, all from the convenience and privacy of your own home. MyChart is available 24 hours a day, 7 days a week.
- Schedule in Person: Make an appointment with your care team while in your doctor’s office.
How to Get Started with MyChart
You can sign up via phone or at your next clinic appointment. Enrolling provides you with online access to request appointments, view lab results, securely message your care team, renew prescriptions and more. To learn more, click here.
New Patients at Confluence Health
New patients can book an appointment using our online tool with a primary care provider. When you are ready to make an appointment, please visit our Care Options page.
The specialists at our Clinic Patient Access Center would also be happy to assist you in selecting and scheduling an appointment with a primary care provider at Confluence Health. They will work in harmony with designated medical staff to start or update your medical record by obtaining health and family history and other information to facilitate our ability to best meet your needs. The health history and other information will be obtained at your convenience, over the phone. We look forward to taking care of all your healthcare needs.
When you are ready to make an appointment with one of our primary care providers, please contact us at (509) 663-8711 or toll free at (800) 726-8808 and ask for the department in which your provider is located. If you would rather have someone contact you, please complete and submit our contact request form below. We look forward to hearing from you!
Patient Attendance Policy
At Confluence Health, our mission is to deliver exceptional care and service to every patient we serve. In alignment with this commitment, we recognize the importance of respecting the time and resources of our patients and our healthcare professionals. To learn about our patient attendance policy, please click here.
