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ADA Accessibility (Section 504)

It is the policy of Confluence Health, Central Washington Hospital, and Wenatchee Valley Hospital to comply with Federal and State guidelines for architectural accessibility by person with disabilities.


  1. Confluence Health and its affiliates will ensure compliance with the regulations established by the Americans with Disabilities Act of 1990 with respect to architectural accessibility. Guidelines are published in external sources and codes, and are maintained by the Engineering Department for reference.
  2. The Engineering Department will:
    1. Perform continual monitoring of existing facility for location, identification, and condition of signage, door operation, parking, ramps, bathrooms, personnel job accommodation facilities and equipment.
    2. Review plans for additions, remodels and new construction for adequacy of compliance.
  3. The facilities Maintenance Services is responsible for execution of compliance requirements.
  4. Communication with persons with disabilities are addressed by the following policies: (1) Communication with Persons with Limited English Proficiency and (2) Providing Auxiliary Aids for Persons with Disabilities

Section 504 Notice of Program Accessibility

The regulation implementing Section 504 requires that an agency/facility .... . adopt and implement procedures to ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of services, activities, and facilities that are accessible to and usable by disabled persons ... (45 C.F.R. §84.22(f)) Confluence Health, Central Washington Hospital, and Wenatchee Valley Hospital and all of its programs and activities are accessible to and usable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments.

Access features include:

  • Convenient off-street parking designated specifically for disabled persons.
  • Curb cuts and ramps between parking areas and buildings.
  • Level access into first floor level with elevator access to all other floors.
  • Fully accessible offices, meeting rooms, bathrooms, public waiting areas, cafeteria, patient treatment areas, including examining rooms and patient wards.
  • A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, or blind, or with other sensory impairments. There is no additional charge for such aids.

  • Qualified sign language interpreters for persons who are deaf or hard of hearing.
  • A twenty-four hour (24) telecommunication device (TTYITDD) which can connect the caller to all extensions within the facility and/or portable (TTYITDD) units, for use by persons who are deaf, hard of hearing, or speech impaired.
  • Readers and taped material for the blind and large print materials for the visually impaired.
  • Flash Cards, Alphabet boards and other communication boards.
  • Assistive devices for persons with impaired manual skills.

If you require any of the aids listed above, please let the receptionist or your nurse know.

Last Revised: 8/18/2022

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